"A court ruled that former CEO Patrick Walsh unlawfully billed members for April 2020, even though all Boston Sports Clubs locations were shut down from mid-March to July during the pandemic."
"The Massachusetts Attorney General's Office received more than 2,000 complaints from members who said they called, emailed, and messaged the company to cancel, but received no meaningful response."
"Affected consumers will receive an email with instructions for claiming their refund, which will equate to about $85 per member."
"After Boston Sports Club filed for bankruptcy in September 2020, the gym chain, which once had more than 30 locations in Massachusetts and Rhode Island, abruptly closed at least a half-dozen gyms."
The Massachusetts Attorney General's Office is distributing nearly $4 million to approximately 47,000 former Boston Sports Clubs customers who were improperly charged during the COVID-19 shutdowns. A court found that the former CEO unlawfully billed members for April 2020 while gyms were closed. Members faced difficulties in canceling contracts, with over 2,000 complaints received. Affected consumers will receive instructions for claiming refunds, averaging about $85 each. Boston Sports Club filed for bankruptcy in September 2020 and has since rebranded as New York Sports Club.
Read at Boston.com
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