#consumer-rights

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#data-privacy
Digital life
fromFuturism
1 month ago

Google Going to Trial After Doing Something Super Sketchy to Android Users

Google faces significant legal challenges over privacy violations involving data collection from users, even in incognito mode.
fromMoneywise
1 month ago
Privacy professionals

'Let's see what happens': NYC store goes viral for selling $4 'mystery boxes' - but some packages come with an extra shocking surprise. Here's what you need to know to protect yourself

Digital life
fromFuturism
1 month ago

Google Going to Trial After Doing Something Super Sketchy to Android Users

Google faces significant legal challenges over privacy violations involving data collection from users, even in incognito mode.
fromMoneywise
1 month ago
Privacy professionals

'Let's see what happens': NYC store goes viral for selling $4 'mystery boxes' - but some packages come with an extra shocking surprise. Here's what you need to know to protect yourself

#lawsuit
NYC startup
fromBrooklyn Eagle
2 months ago

NY Attorney General sues Capital One Bank, alleging deceptive marketing practices

Capital One is accused of misleading customers about interest rates on savings accounts.
fromNew York Post
1 month ago
NYC startup

NYC lawyer wants hefty payout after United Airlines canceled his flight, then allegedly lied about the reason

NYC startup
fromBrooklyn Eagle
2 months ago

NY Attorney General sues Capital One Bank, alleging deceptive marketing practices

Capital One is accused of misleading customers about interest rates on savings accounts.
fromNew York Post
1 month ago
NYC startup

NYC lawyer wants hefty payout after United Airlines canceled his flight, then allegedly lied about the reason

#insurance
Cars
fromwww.mercurynews.com
2 months ago

Help! Avis charged me $7,671 for a one-day car rental

Avis charged Nicholas for loss of use despite the other driver being at fault, leading to a billing dispute.
Cars
fromwww.mercurynews.com
2 months ago

Help! Avis charged me $7,671 for a one-day car rental

Avis charged Nicholas for loss of use despite the other driver being at fault, leading to a billing dispute.
#frustration
fromCbsnews
5 days ago

Video shows Brooklyn auto repair shop apparently operating with expired license

Witnesses reported that State to State Automotive had their vehicles held for months, causing distress for customers who felt their only option was media intervention.
Brooklyn
fromMiami Herald
6 days ago

Can a business in Florida refuse to take cash? What the law says about that

Miami-Dade County prohibits businesses or entities offering retail goods and services to refuse cash as a form of payment for sales. Customers who encounter a business that doesn't accept cash can file a complaint to the county's Consumer Protection Division.
Miami
fromwww.mercurynews.com
6 days ago

I didn't make these Sam's Club purchases and I have the perfect alibi!

You shouldn't have to pay for this, but not for the reasons you think. You did everything right by reporting the theft to your bank, the merchant, and the police. You also kept a detailed record of your communication, which is important.
US politics
#ftc
fromWIRED
1 week ago
Privacy technologies

The 'Click-to-Cancel' Rule Was Killed, but Consumer Advocates Could Revive It

fromWIRED
1 week ago
Privacy technologies

The 'Click-to-Cancel' Rule Was Killed, but Consumer Advocates Could Revive It

fromFast Company
1 week ago

4 tips to end unwanted subscriptions now that 'Click-to-cancel' is over

"No subscription business model should be structured to profit from a gauntlet-style cancellation process," said Erin Witte, Director of Consumer Protection for the Consumer Federation of America, in a statement on the click-to-cancel rule.
US politics
#class-action-lawsuit
fromwww.cbc.ca
1 week ago
Canada news

Should Tim Hortons repay all Canadians promised a boat? This Ottawa man thinks so | CBC News

fromwww.cbc.ca
1 week ago
Canada news

Manitoba woman files proposed class action against Loblaw over alleged underweighted meat sales | CBC News

fromwww.cbc.ca
1 week ago
Canada news

Should Tim Hortons repay all Canadians promised a boat? This Ottawa man thinks so | CBC News

fromwww.cbc.ca
1 week ago
Canada news

Manitoba woman files proposed class action against Loblaw over alleged underweighted meat sales | CBC News

#comcast
fromwww.independent.co.uk
1 week ago

Motorists hit with nearly 4m in private parking fines every day

The number of parking fines issued by private parking companies has skyrocketed since they successfully challenged a Conservative bill three years ago that enacted a proper code of practice for handing out fines. Private parking firms issued a record 14.4 million tickets last year as motorists urged the government to crack down on the bandit practice.
UK news
fromThe Local Germany
1 week ago

Today in Germany: A roundup of the latest news on Thursday

The Paris appeals court ordered Lidl to pay €43 million to French chain Intermarche after finding hundreds of Lidl's television ads deceptive and unfair to competition.
Germany news
#tesla
fromArs Technica
1 week ago

Verizon's request to lock phones supported by police, opposed by users

"Phone locking distorts market competition, raises switching costs, and contributes to unnecessary e-waste. It impedes consumers' ability to take full advantage of the devices they already own, forces them to purchase new phones unnecessarily, and reduces their freedom to choose more affordable or higher-quality service options."
US politics
fromAbove the Law
2 weeks ago

Morning Docket: 07.09.25 - Above the Law

Musk's Grok AI received directives to be less liberal, resulting in an unexpected and controversial self-referential name change to MechaHitler, raising eyebrows amidst ongoing lawsuits against Media Matters over platform content.
US politics
fromwww.housingwire.com
2 weeks ago

Lawsuit claims Xactus, Equifax violated Fair Credit Reporting Act

Guo's complaint alleges that the defendants unlawfully attempted to collect an invalid debt and inaccurately reported information to credit agencies, impacting her credit.
Privacy professionals
fromGameSpot
2 weeks ago

Brazil Takes Issue With Nintendo Bricking Switch 2s

A consumer rights watchdog in Brazil has launched a legal challenge against Nintendo for its policy of "bricking" the consoles of users who violate the console's terms of service.
Video games
fromwww.thetelegraphandargus.co.uk
2 weeks ago

Martin Lewis warning to shoppers at 30 high street chains he says are 'wrong'

Martin Lewis warns that 30 major UK retailers are not informing customers of their legal rights to return items bought online, resulting in misinformation.
E-Commerce
#game-preservation
fromGameSpot
2 weeks ago
Video games

Lobbying Group Says Stop Killing Games' Petition Would Make Games "Prohibitively Expensive To Create"

fromGameSpot
2 weeks ago
Video games

Lobbying Group Says Stop Killing Games' Petition Would Make Games "Prohibitively Expensive To Create"

#compensation
#eu-regulations
Europe politics
fromThe Local France
1 month ago

'Disaster for customers': EU's plan to cut flight compensation provokes anger

Discussion to reform flight delay compensation rules may lessen cancellations while provably impacting consumer rights.
Europe politics
fromThe Local France
1 month ago

'Disaster for customers': EU's plan to cut flight compensation provokes anger

Discussion to reform flight delay compensation rules may lessen cancellations while provably impacting consumer rights.
fromwww.independent.co.uk
3 weeks ago

How to check if you're eligible for 2,000 compensation for water service failures

Compensation payments will increase up to tenfold from Wednesday for problems such as low pressure, disruptions to supply, or sewer flooding.
Canada news
fromwww.standard.co.uk
3 weeks ago

Music fans shell out almost five times more for resale tickets to London's biggest concerts, data show

Prices for London concert tickets are being inflated by hundreds of pounds, with resale tickets listed at up to five times their face value, exemplified by a pair originally sold for £97 now at £1,205.
London music
#real-estate
fromThe Mercury News
1 month ago
SF real estate

Zillow says it's fighting for buyers. Compass says it's fighting for sellers. What if neither is fighting for you?

fromThe Mercury News
1 month ago
SF real estate

Zillow says it's fighting for buyers. Compass says it's fighting for sellers. What if neither is fighting for you?

#regulation
European startups
fromTheregister
1 month ago

Europe warns giant e-tailer to stop cheating consumers

SHEIN faces scrutiny from the EU for multiple consumer law violations, including misleading discounts and pressured sales tactics.
European startups
fromTheregister
1 month ago

Europe warns giant e-tailer to stop cheating consumers

SHEIN faces scrutiny from the EU for multiple consumer law violations, including misleading discounts and pressured sales tactics.
fromwww.mercurynews.com
3 weeks ago

American Airlines promised me flight delay compensation. Where is it?

American Airlines did the right thing by providing you with food and overnight accommodations. But you should have also received your legal compensation.
Travel
fromThe Mercury News
3 weeks ago

Judge rules California's FAIR Plan must pay smoke damage claims

Judge Stuart Rice remarked on the challenges faced by wildfire victims, stating that the 'unlawful language' of the FAIR Plan contributes to underpayments of smoke damage claims.
SF real estate
fromSFGATE
4 weeks ago

Bay Area prosecutor warns that these popular sunscreens are harmful

"It's about outcomes - not potential or platitudes. It's about what you did to restore the marine environment."
SF parents
fromTechCrunch
4 weeks ago

Senators urge FTC to investigate Spotify's higher-priced bundled subscription | TechCrunch

Spotify converted standard premium subscriptions into higher-cost bundled subscriptions without informing consumers, raising concerns over reduced royalties to creators and harming consumers.
SF music
fromZDNET
4 weeks ago

Yes, your internet provider can throttle your speed. Here's an easy solution that may help

Your internet might be slow due to throttling by your ISP, rather than hardware issues, impacting your online experience significantly.
Privacy technologies
fromThe Mercury News
1 month ago

Opinion: State bill letting cities profit from stolen carts could cost customers

The city's ordinance requires grocery carts to have locking mechanisms and allows San Jose to create its own retrieval program, undermining grocers' rights.
Silicon Valley food
#class-action-settlement
#legislation
fromQNS
1 month ago
NYC politics

New York passes bill requiring stores to accept cash payments, protecting unbanked and low-income shoppers - QNS

fromBrooklyn Eagle
2 months ago
NYC politics

Bill to dismiss erroneous and illegible parking tickets passes State Assembly

Parking tickets with illegible or inaccurate information will be dismissed immediately under a new bill.
The bill aims to standardize the treatment of defective parking tickets in New York.
NYC politics
fromQNS
1 month ago

New York passes bill requiring stores to accept cash payments, protecting unbanked and low-income shoppers - QNS

New York legislation ensures cash payments remain valid in retail, affirming access to essentials for all residents.
#customer-service
fromsilive
1 month ago
SF parents

Staten Island woman: Solar company bankruptcy led her to 'financial ruin' over broken system

fromsilive
1 month ago
SF parents

Staten Island woman: Solar company bankruptcy led her to 'financial ruin' over broken system

#dark-patterns
Digital life
fromTheregister
1 month ago

India reminds Big Tech it prohibits use of dark patterns

India's government demands big tech companies end deceptive design practices known as dark patterns.
fromwww.cbc.ca
1 month ago
European startups

Consumer group accuses Shein of manipulating shoppers with 'dark patterns' | CBC News

Digital life
fromTheregister
1 month ago

India reminds Big Tech it prohibits use of dark patterns

India's government demands big tech companies end deceptive design practices known as dark patterns.
fromwww.cbc.ca
1 month ago
European startups

Consumer group accuses Shein of manipulating shoppers with 'dark patterns' | CBC News

fromwww.mercurynews.com
1 month ago

A small scratch' on my rental and now a $1,800 bill. Do I have to pay?

You shouldn't have to pay for damage that didn't exist when you returned the vehicle.
Germany news
Tech industry
fromPortland Mercury
1 month ago

The Future is Coming

People are demanding accountability from tech companies and refusing to be subservient.
Acknowledgment of the potential downfall of powerful entities like tech companies.
UK politics
fromwww.independent.co.uk
1 month ago

Supermarkets could be forced to tell customers if they are paying more for less

The Independent emphasizes the importance of accessible journalism and highlights new proposals against shrinkflation in UK supermarkets.
fromUpper East Side, NY Patch
1 month ago

Fancy NYC Gym Owes $600K For Making Memberships So Hard To Cancel, NYC AG Says

Equinox must reform its membership policies after scrutiny over difficult cancellation processes.
NYC parents
fromwww.theguardian.com
1 month ago

Vet complaint process in UK often stacked against pet owners'

It is completely unjust that many pet owners feel not only unhappy with the service and treatment received by their vet when their pet is taken ill, but also lack the means to make a complaint that will be properly investigated.
Pets
#flight-cancellations
#class-action
Apple
fromtime.com
2 months ago

What to Know About the Apple Class Action Lawsuit Settlementand How You Can File a Claim

Apple faces a $95 million class action lawsuit settlement over Siri's alleged privacy violations.
Apple
fromtime.com
2 months ago

What to Know About the Apple Class Action Lawsuit Settlementand How You Can File a Claim

Apple faces a $95 million class action lawsuit settlement over Siri's alleged privacy violations.
#eu-law
fromBusiness Insider
1 month ago
European startups

The EU is threatening to fine Shein, accusing it of deceiving customers with fake discounts and misleading information

Europe news
fromwww.dw.com
2 months ago

Consumer groups urge EU to press airlines over baggage fees DW 05/22/2025

EU consumer groups demand action against airlines for misleading baggage fees.
fromBusiness Insider
1 month ago
European startups

The EU is threatening to fine Shein, accusing it of deceiving customers with fake discounts and misleading information

fromIrish Independent
1 month ago

'A Dublin hotel fined me 120 for smoking in a room - but I'm a non-smoker'

A polite email to the hotel suggesting they remove the charge immediately is a good first step.
UK news
Intellectual property law
fromArs Technica
2 months ago

Why console makers can legally brick your game console

Engagement in practices like 'bricking' devices restricts users' rights and ownership, raising ethical concerns about corporate control over personalized devices.
fromAbove the Law
2 months ago

Nintendo Changes User Agreement That Allows It To Permanently Disable Your Expensive Game Console If You Break The Rules - Above the Law

Nintendo Switch 2's new User Agreement can permanently disable consoles for violations, raising ownership concerns among consumers.
Video games
#germany
fromThe Local Germany
2 months ago
Germany news

Everything that changes in Germany in June 2025

New maternity protection for women after miscarriage introduced in Germany.
Electricity provider changes can be completed within 24 hours from June 6, promoting competition.
Germany's Whit Monday holiday involves church services and local festivities.
fromThe Local Germany
2 months ago
Germany news

How a Netflix customer in Germany won back money after price hikes

A German court ruled that Netflix's recent price hikes were unlawful, ordering the company to refund a customer.
Germany news
fromThe Local Germany
2 months ago

Everything that changes in Germany in June 2025

New maternity protection for women after miscarriage introduced in Germany.
Electricity provider changes can be completed within 24 hours from June 6, promoting competition.
Germany's Whit Monday holiday involves church services and local festivities.
Europe politics
fromThe Local France
2 months ago

French consumer groups call for EU probe into budget airline baggage charges

Consumer groups demand EU inquiry into unfair baggage charges by budget airlines, citing inconsistent size requirements and excessive fees.
fromHackernoon
3 years ago

Meet Consumer Attorneys PLC, Winner of Startups of The Year 2024 in Brooklyn | HackerNoon

"Our mission is to empower individuals by ensuring fairness and accountability from financial institutions and reporting agencies."
NYC startup
Video games
fromKotaku
2 months ago

Borderlands 4 Boss Says 'A Real Fan' Will Pay $80 For Games

Game pricing debates highlight a disconnect between the affluent gaming industry and consumers facing economic challenges.
Barcelona
fromFast Company
2 months ago

Airbnb ordered to block over 65,000 holiday rentals in Spain for rule violations

Spain has ordered Airbnb to block over 65,000 noncompliant holiday listings amid a housing affordability crisis.
LA Kings
fromABC7 Los Angeles
2 months ago

Taylor Swift fans' case against Ticketmaster back in court

Taylor Swift fans are challenging Ticketmaster in court over alleged antitrust violations and ticket pricing practices.
Privacy technologies
fromFast Company
2 months ago

California's location data privacy bill aims to reshape digital consent

California's Assembly Bill 1355 aims to enhance privacy by requiring opt-in consent for the collection and sharing of geolocation data.
fromwww.independent.co.uk
2 months ago

Government heads back to court in dispute over farmed' label on Scottish salmon

The move to drop 'farmed' from Scottish salmon labels has sparked a legal battle, as campaigners argue it's misleading shoppers about the origin of their product.
UK news
Social justice
fromThe Walrus
2 months ago

Do Big Lawsuits against Big Companies Really Fix Anything? | The Walrus

Government agencies in Canada are actively pursuing big corporations for potentially unethical practices affecting consumers.
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