HelloFresh agreed to settle a consumer protection lawsuit for $7.5 million, which was filed in Santa Clara County. The lawsuit claimed the meal-kit service misled customers and made subscription cancellations difficult. As part of the agreement, HelloFresh will pay $6.38 million in penalties, $120,000 for investigation costs, and $1 million in restitution to eligible California consumers. Consumers must have been subscribed between January 1, 2019, and August 18, 2025, and charged for a shipment without knowledge. Despite denying wrongdoing, HelloFresh complied to resolve the matter amicably.
HelloFresh has agreed to pay $7.5 million to settle a consumer protection lawsuit alleging misleading practices and difficulty in canceling subscriptions.
The settlement includes $6.38 million in civil penalties, $120,000 in investigation costs, and $1 million in restitution to affected California consumers.
California consumers must have been enrolled in HelloFresh's subscription between Jan. 1, 2019, and Aug. 18, 2025, to be eligible for the payout.
HelloFresh denied wrongdoing but stated its commitment to customer transparency and cooperated with California District Attorneys in resolving the case.
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