Estonia allows for divorce applications to be completed in less than a minute through a digital platform, known as e-divorce. Since its launch, approximately 60% of divorces have been initiated online. While both partners need to be present to finalize the procedure with a civil servant, the ease of access to digital services has significantly streamlined the process. User-friendliness is seen as vital for the success of such initiatives, enabling Estonia to achieve a 90% adoption rate of digital services, in contrast to Germany's 62%. Luukas Ilves emphasizes the need for governmental digital services to mirror private sector standards.
In Estonia, the first step to start a divorce can be completed in under a minute using an e-divorce platform, with around 60% of all divorces initiated online since its launch.
Both partners must consent and be present to formally end the marriage, but Estonia's digital services have made the process quicker and more streamlined for users.
User-friendliness is essential for acceptance of digital services, with Estonia achieving over 90% uptake compared to Germany's 62% in administrative digital services.
Luukas Ilves, former Chief Information Officer, emphasizes the expectation for convenience and simplicity in governmental digital services similar to those in the private sector.
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