5 ways retailers break trust-and how data can fix it
Briefly

A personal experience highlights that many products contain misleading ingredient claims. The retail industry faces a crisis, as consumer trust has eroded due to the prevalence of false marketing. Data shows that up to 50% of products may have false claims, prompting consumers to potentially stop purchasing from those brands. However, this situation also allows the opportunity for retailers to transform commerce by implementing verification processes that prioritize truth and rebuild trust, ultimately leading to growth and improved consumer confidence.
Not all products are created equal, and there's a profound gap between the trust we place in brands and the reality of what's inside their products.
Widespread misleading claims have eroded consumer trust, with skepticism reaching an all-time high.
Up to 50% of products feature a false claim; and a staggering number of consumers would stop buying from a brand completely if they discovered one.
Retailers can fix the cracks in the system, rebuild consumer confidence, and unlock substantial avenues for growth.
Read at Fast Company
[
|
]