Pest control businesses face challenges in managing customer appointments, technician schedules, and service plans, which traditional spreadsheets cannot handle. Instead, they are adopting specialized CRM solutions designed for their unique needs. Research indicates that 30% of field service companies enhance customer retention with these systems. An example is Rentokil Initial, which achieved a 671% marketing ROI through HubSpot's CRM. The article provides a comparison of prominent CRM options available for pest control, detailing their features and benefits while assisting companies in selecting the best fit.
Managing a pest control business means juggling customer appointments, technician schedules, service plans, and follow-ups. A traditional spreadsheet or generic tool simply can't keep up.
A recent study found 30% of field service companies increased customer retention by using a CRM. In fact, Rentokil Initial, a global pest control leader, achieved 671% marketing ROI by implementing HubSpot's CRM platform.
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