I cofounded uBreakiFix and grew it to over 550 locations. Now I'm using what I learned in tech to scale bagel shops.
Briefly

Justin Wetherill began his career in phone repair after breaking his own device in 2009. He recognized a market for quick fixes and started uBreakiFix, growing it to 550 locations before stepping down in 2021. After some time off for family, he transitioned to the food industry, becoming president of Jeff's Bagel Run, inspired by the high-quality bagels brought to his office. Wetherill aims to apply his tech business scaling experience to the bagel shop chain.
In 2009, I shattered my own phone and tried to fix it - only to break it worse. That experience gave me a lightbulb moment: If someone like me, a self-proclaimed nerd, couldn't fix his own phone, there had to be a market for repair.
Over the next three years, we grew to 47 corporate-owned locations. We franchised in 2012 and eventually scaled to about 550 stores by the time I stepped away in 2021.
People didn't want to wait to mail out their devices. They needed fast, local solutions.
After stepping back, I took time to reset - spent more time with my family - and thought about what was next.
Read at Business Insider
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