This Culver's Side Dish Gets The Most Hate From Fans - Tasting Table
Briefly

Culver's is celebrated for its ButterBurgers and frozen custards, being highly regarded among regional fast food options. However, its mashed potatoes with gravy face significant criticism. Many customers describe them as flavorless, watery, and reminiscent of inferior school lunch mashed potatoes. The preparation method includes using skim milk and minimal salt for seasoning. Reviews indicate that the gravy lacks depth, being water-based rather than stock-based, and uses modified food starch to thicken, contributing to an undesirable texture.
Culver's mashed potatoes are made with real Russet spuds and milk, yet the milk is skim and seasoning is limited to salt, leading to disappointment.
Reviews describe Culver's mashed potatoes as flavorless and lacking richness, with the gravy tasting reminiscent of store-bought options, often criticized for its consistency.
Read at Tasting Table
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