"Of 158 published reviews for Electrolux, 94% are one-star. Many point out that customer service is hard to reach and difficult to deal with even when they do respond."
"In one review, a customer said they were told their dishwasher, which wouldn't turn on, was damaged beyond repair and needed replacement. They were charged $185 for the assessment."
"Another reviewer said they were promised a replacement dishwasher two months after theirs died. 'I took off a day with unpaid leave at work to wait for an appliance I was promised would be delivered and they lied,' the reviewer claimed."
"Across forums like Reddit, many threads show users expressing frustration with Electrolux dishwashers, with common issues including error messages and failures shortly after purchase."
Electrolux dishwashers are frequently criticized for their poor performance and customer service. Reviews indicate that 94% of Electrolux's Trustpilot ratings are one-star, with customers reporting difficulties in reaching support and unresolved issues. Many dishwashers fail within two years, and customers often wait months for repairs. Specific complaints include being charged for assessments that reveal simple problems, such as being unplugged, and broken promises regarding replacement units. Overall, Electrolux's reputation is marred by consistent dissatisfaction among users.
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