The article addresses a consumer complaint about a disputed damage claim from a car rental. The author advises that the responsibility for vehicle condition only lasts until the car is returned, emphasizing the importance of documentation, such as videos and photos, to support one's case. In this instance, the rental company, Enterprise, presented questionable evidence of damage, raising concerns over potential fraud. The author encourages consumers to gather as much proof as possible and to seek further avenues if the rental company's claim remains unsubstantiated.
You shouldn't have to pay for damage that didn't exist when you returned the vehicle.
The most confusing part of your case is that you showed the rental location a video of the car you rented and it appears the car didn't have a scratch.
Collection
[
|
...
]