Deliverect, based in Ghent, has launched an innovative AI tool named Resolve, aimed at tackling substantial financial losses from fraudulent refund claims faced by multi-location restaurants. Utilizing Google's Gemini Models and Vertex AI platform, this tool employs vision AI technology and overhead cameras to document the order packing process. With nearly 30% of refund claims being fraudulent, Resolve provides critical visual evidence to dispute these claims, leading to significant revenue protection. Reports indicate participating restaurants have seen a 95% refund capture rate and 70% protection against revenue loss shortly after implementation.
Resolve relies on in-restaurant camera footage to verify order accuracy, significantly reducing fraudulent claims and enhancing operational efficiency for multi-location restaurants.
The 95% refund capture rate achieved by restaurants using Resolve illustrates its potential to recover losses and protect revenue, showing clear ROI for businesses.
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