"The lawsuit claims the mother and daughter had their hair fully covered in locs during the interaction, and that no employee actually examined it. The plaintiffs, both professional models, say they arrived for confirmed hair appointments at the East 86th Street location ahead of a photoshoot but were denied service."
"The complaint alleges the explanation was a pretext for race-based discrimination. 'This discriminatory treatment occurred in full view of other customers, causing severe humiliation to Ms. Smith and traumatic distress to her 7-year-old daughter, who left the store crying hysterically.'"
Lauren Smith and her daughter allege they were denied service at an Ulta Beauty salon in Manhattan due to their hair type. The lawsuit claims employees stated they were inexperienced with the hair texture and criticized the plaintiffs for not disclosing their hair type in advance. Despite having confirmed appointments, the mother and daughter were refused service, leading to humiliation and distress, particularly for the young girl. The lawsuit argues this refusal constitutes a violation of New York State Human Rights Law.
Read at Black Enterprise
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