"A Metrolinx firewall is keeping popular location services, such as Google Maps, from accessing real-time data for train arrivals on the Finch West LRT, forcing third-party apps to rely on scheduled arrivals that may not be accurate."
"The audit report noted that the absence of key information in the GTFS-RT feed leads to missed opportunities to provide timely and accurate alerts for improving customer decision-making and confidence."
"According to the audit report, the survey found more than half of respondents use Google Maps for trip planning, while 33 percent used Transit app."
A Metrolinx firewall prevents Google Maps and other apps from accessing real-time train arrival data for the Finch West LRT. The Toronto Transit Commission uses GTFS-RT for service alerts but faces limitations due to firewall constraints. This results in inaccuracies in arrival predictions, forcing apps to rely on scheduled times. A customer survey revealed that over half of respondents use Google Maps for trip planning, highlighting the impact of data gaps on travel decisions. Metrolinx, the TTC, and Mosaic are collaborating to improve data sharing with third-party partners.
Read at www.cbc.ca
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