"Staff members at Wales' largest hospital have faced disciplinary proceedings after a "toxic culture" leaving some feeling unsafe at work was uncovered. The leaked Cardiff and Vale health board internal review included reports of "bullying and harassment" and "violent and aggressive" behaviour at a University Hospital of Wales (UHW) department. The investigation, which was completed in August 2024 but not made public, found "systemic failure at all levels" and "unchecked" poor behaviour at the Cardiff HSDU unit, which is responsible for the sterilisation"
"The health board said it had acted "robustly and fairly" to deal with the "historic allegations". It said five members of staff had since been "subject to disciplinary action", and that "leadership oversight, management arrangements and team culture" had also been strengthened. The initial investigation was based on one-to-one interviews with 64 current and former members of staff, as well as 10 senior leaders who had been involved in the running of the department."
"The review found a significant number of people reported "bullying and harassment" in the workplace, leaving some staff "not feeling safe" at work. The culture was described as "toxic" and "mentally draining", with some staff feeling unsupported when they raised concerns. The review also included complaints about "people behaving in a violent or aggressive manner", such as throwing trays, shouting or hitting trolleys when they lost their temper."
An internal health board investigation completed in August 2024 and not released publicly found systemic failure at all levels and unchecked poor behaviour at the Cardiff HSDU unit. The HSDU unit handles sterilisation and decontamination of medical equipment. One-to-one interviews with 64 current and former staff and 10 senior leaders reported widespread bullying, harassment and instances of violent or aggressive behaviour, including throwing trays, shouting and hitting trolleys. Staff reported swearing, coercive targeting by cliques, a toxic and mentally draining culture, and some feeling unsupported and unsafe when raising concerns. Five staff faced disciplinary action and leadership oversight, management arrangements and team culture were strengthened.
Read at www.bbc.com
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