Dave Greenbaum oversees client success initiatives and customer support operations at MoxiWorks, targeting retention and satisfaction for a vast network of brokerages and real estate agents. His leadership is characterized by empathy for customers and a strong focus on outcomes. Greenbaum has implemented structural changes within the customer organization, achieving a customer satisfaction score exceeding 95%. His previous experience includes over 15 years in leadership roles in the proptech and packaging sectors, emphasizing sales, operations, and client success.
Dave Greenbaum leads client success initiatives, manages customer support operations, and drives retention across a network of over 3,000 brokerages and 400,000 real estate agents.
Under his leadership, MoxiWorks achieved a customer satisfaction score above 95%, reflecting his commitment to client satisfaction and operational excellence.
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