"The last part of my career was more difficult because we had fewer staff, but the volume of work didn't change. 2025 was really hard with the new regime. The Trump administration took away telework for federal workers."
"It wasn't just the stress of the job itself; it was also constantly feeling demeaned by the Trump administration as being lazy and a drain on the American system."
"During COVID, when I was working from home, I was a lot more productive. The quiet at home allowed me to really read the material and focus on my work."
"I retired in December 2025 and now work a part-time retail job at TJ Maxx. I'm happy—the happiest I've been in a while."
Karime Masson worked for the Social Security Administration for 24 years, serving as a claims representative and bilingual translator. The last years were challenging due to staff shortages and increased workload, particularly under the Trump administration, which eliminated telework. Masson felt demeaned by the administration's portrayal of federal workers. After retiring in December 2025, she found fulfillment in a part-time retail job at TJ Maxx, expressing that she is now the happiest she has been in a long time.
Read at www.businessinsider.com
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