The co-owners of Après Vous invested an unexpected $40,000 on a wheelchair lift due to ADA requirements when opening their eatery in San Francisco. This expense represented a quarter of their budget and delayed their opening, causing them to miss Thanksgiving sales. Despite the challenge, they remained committed to their business idea, and a year later, they are successfully building a customer base. The lift has only been used by one customer, reflecting the unpredictable nature of small business investments.
"We paid for the lift, which took a quarter of our budget. Even though it delayed our opening and we missed Thanksgiving, we wanted to serve good food."
"It's like a rearview mirror for me. This unexpected cost didn't stop us from going forward. It's about believing in what we are doing."
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