#communication-trends

#communication-trends

A new social phenomenon has emerged called the 'Gen Z stare', describing the tendency of Gen Z individuals to stare blankly when engaged in conversation, categorized as 'customer service stare' and 'customer stare'. This reflects a growing generational divide that recalls historical critiques of youth behavior across ages.

Millennials and Generation-Z do not inherently reject phone communication; they value direct, knowledgeable support when making important decisions, especially regarding complex matters like insurance.

"My two millennials detest making phone calls. They only make the phone calls they absolutely have to. They communicate with their friends and boyfriends solely by text. To me, the art of human communication is lost because texts do not convey emotions."