Docusign has lost almost a quarter of its market value this year on concern that new AI tools could help customers create in-house version of the software it sells. The company is trying to head off this risk by integrating with the most disruptive AI player of all, OpenAI's ChatGPT. Docusign is bringing its contract-management technology directly into ChatGPT, letting users draft, manage, and sign agreements without leaving the popular AI chat interface.
How you manage contracts influences business relationships. The right contract management system (CMS) speeds up delivery, maintains consistency and reduces risks. This can help your organization avoid bottlenecks and missed deadlines. Renewals are crucial to reducing client churn, and using a CMS ensures customers get timely reminders. To understand what makes a system effective, start with the core features every business should demand from a CMS platform.
Contracts reflect what you're willing to trade, how much risk you're comfortable with, and what kind of relationships you want to build with customers, vendors, and partners.
Ian Wright criticized Liverpool's management for allowing Trent Alexander-Arnold's contract situation to reach such a critical point without making timely contract offers.