"Docusign has lost almost a quarter of its market value this year on concern that new AI tools could help customers create in-house version of the software it sells. The company is trying to head off this risk by integrating with the most disruptive AI player of all, OpenAI's ChatGPT. Docusign is bringing its contract-management technology directly into ChatGPT, letting users draft, manage, and sign agreements without leaving the popular AI chat interface."
"At its annual Docusign Discover developer on Thursday, the software company announced that its Intelligent Agreement Management platform will soon connect to ChatGPT through the open-source Model Context Protocol. The integration means users, and eventually AI agents, will be able to handle contracts end-to-end inside ChatGPT, from drafting purchase orders to identifying expiring vendor agreements and sending them for electronic signature."
Docusign lost nearly a quarter of its market value this year amid fears that new AI tools could enable customers to build in-house alternatives. Docusign is integrating its contract-management technology directly into OpenAI's ChatGPT, enabling drafting, managing, and signing agreements within the chat interface. The Intelligent Agreement Management platform will connect to ChatGPT via the open-source Model Context Protocol, allowing users and future AI agents to handle contracts end-to-end, including finding expiring agreements and initiating renegotiations. Docusign handles over one billion agreements annually across 1.7 million organizations. The partnership aims to align with OpenAI, reassure investors, and protect SaaS relevance.
Read at Business Insider
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