Can the business sue the reviewer and the review site that hosted the video? In the near-to-immediate future, company websites will be infused with AI tools. A home decor brand might use a bot to handle customer service messages. A health provider might use AI to summarize notes from a patient exam. A fintech app might use personalized AI-generated video to onboard new customers.
Robby Starbuck is suing Google, claiming that its AI search tools falsely linked him to sexual assault allegations and white nationalist Richard Spencer. This is the second case that Starbuck, known for his online campaigns against corporate diversity efforts, has brought against a major tech company over its AI products. In April, Starbuck sued Meta, claiming that its AI falsely insisted that he participated in the January 6th attack on the Capitol and that he had been arrested for a misdemeanor.
Clarke claimed the allegations published by the Guardian after an investigation were false and he had been the victim of an unlawful conspiracy. During the five-week civil case, 26 witnesses gave evidence against him, detailing allegations of bullying and professional and sexual misconduct. On Friday, Mrs Justice Steyn rejected Clarke's claims, ruling the Guardian had proved both its defences: truth and public interest.
