#human-capital

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#talent-competition #concentration-of-expertise #ai-industry-fragility #customer-experience
Artificial intelligence
fromFast Company
5 days ago

In the gold rush for AI talent, the U.S. is squandering its lead

Human capital is the primary constraint on AI progress, driving a global talent arms race that concentrates expertise in a few firms and increases industry fragility.
Marketing
fromComputerworld
1 month ago

Why Customer Experience (CX) is the key to a well-run organization

Expertise is contextual and interdisciplinary; combining tech, engineering, HR, and leadership enables effective customer experience and digital transformation strategies.
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