#irs-modernization

[ follow ]
#social-security-administration #digital-transformation #public-sector-restructuring #agentforce
fromFortune
1 day ago

From Wall Street to Washington: The CEO who is overhauling the IRS and SSA | Fortune

Bisignano previously spent most of his career in large financial institutions and fintech companies, including serving as CEO of both Fiserv and First Data. Earlier in his career, he was co-chief operating officer of J.P. Morgan Chase and CEO of its mortgage banking unit. Now, Bisignano is running the SSA and IRS much like the private sector firms he has made a career of fixing, according to Tully.
US politics
Artificial intelligence
fromAxios
2 months ago

Exclusive: IRS deploys AI agents

The IRS is deploying Salesforce's Agentforce AI to augment diminished staff, accelerating case processing while maintaining human review and guardrails.
Retirement
fromNextgov.com
7 months ago

Workforce cuts could complicate IRS goal to modernize in the next two years

IRS modernization faces significant hurdles due to staffing cuts and budget reductions despite promises of improvement within two years.
[ Load more ]