#digital-transformation

#digital-transformation

Products were developed around a sturdy core banking system and rigid business process to ensure security and trust, distributed through branch networks, and only then wrapped in a customer experience and brand veneer. But those days are over because customers and the market demand the opposite. Today's Fintech upstarts and digital-first neobanks have flipped the model on its head, designing their institutions from the outside in.

On a weekday morning in suburban Maryland, a behavioral health therapist logs into her dashboard before meeting her first client. The screen displays real-time caseloads, treatment plans, and risk alerts. One name flashes yellow-a client whose recent history suggests heightened hospitalization risk. Rather than waiting for crisis, the therapist addresses this proactively. This moment illustrates how thoughtfully designed digital systems don't replace human care; they sharpen it.

reimagine the future of banking

In 2018, tech giant Apple became the first U.S. company to reach a market capitalization of $1 trillion. Since then, it's been joined by other companies such as Microsoft, Amazon, Alphabet, Meta Platforms, and Tesla. Of course, the list also includes the current market-cap leader, Nvidia. It's becoming increasingly normal for a new company to join the $1 trillion club. But it remains an impressive feat nevertheless. At this pace, these tech titans could be joined by brick-and-mortar giant Walmart in 2026.

Ontario Superior Court Chief Justice Geoffrey Morawetz has been outspoken about the need to modernize the province's justice system and said the change is long overdue. What we're trying to achieve is a system that works for everybody on a far more equitable timeline so that you can deliver justice in a system that is really quite responsive to the public and the public's needs, he told CBC Radio's Metro Morning earlier this week.

A survey from Adaptavist has revealed that 64% of knowledge workers have had their lives negatively impacted by technology in the last year. Three-in-ten said they regularly experience digital overwhelm, and 41% suffer stress and anxiety from notification overload and platform juggling. Almost a quarter (21%) looked for a new job, and 5% quit as a direct result. Many UK knowledge workers are also experiencing stress and anxiety as a result of pressure to be connected outside of working hours - 19%.

GBH announced a $225 million fundraising campaign Wednesday, as the public broadcaster attempts to weather major funding cuts from the federal government. The " Fund the Future " campaign launch was timed to coincide with the start of the government's new fiscal year and the expiration of federal funding. GBH is hoping to raise the money over the next three years.

Workers entering the workforce can't remember a time without access to the Internet and Google Search available at any time on their smartphone (sometimes called the "iGeneration," or "iGen" after Apple's popular naming convention), and they expect formal and informal training on the job will match the learning style they grew up with: tech-enabled and personalized self-guided and on-demand in mobile-friendly, microlearning chunks.

Since his appointment, Soohoo has wasted little time accelerating MoneyGram's transition into a competitive force. Over lunch, the new CEO told me that digital transactions accounted for only about 20% of total transactions in 2019, but had climbed to 50% when he took over. During his tenure, he has already boosted that to 70% and, in another impressive feat, integrated a stablecoin tool into MoneyGram's app.

The last decade has seen the emergence of APAC as the world's proving ground for new technology, driven by a culturally diverse, mobile-first population whose behavior is paving the road for the future of its digital economy. This year, APAC's Data & AI market is expected to reach $90 billion, with nearly 80% of enterprises implementing AI solutions into digital strategies. The momentum of its fast-growing digital market attracted numerous firms seeking to play their role in driving innovation in the region.

This year, that publication is celebrating its 40th anniversary by staying true to its DNA, though the digital revolution has pushed it to become an entertainment platform with a focus on pop culture. My daily job is to think about how we connect with the audience, how we get to more people, how we create a cover that goes viral. It's a big challenge, comments Garcia on a phone call with EL PAIS, on a pause in her busy New York Fashion Week schedule.

we're proposing some changes to the structure and ways of working which will impact around 900 colleagues, with potentially 600 colleagues leaving Sky if the proposals go ahead. This includes moving more work to our trusted global outsource partners so that we can be more flexible and responsive in how we operate.

Sky is planning to cut 600 UK jobs as it looks to focus on its streaming services. The media organisation has launched a consultation on proposed changes, which affect 900 roles. However, it expects 600 positions will be axed. About two-thirds of jobs to go are understood to be at sites in Leeds, London and Livingston, West Lothian. Since 2023, Sky has cut almost 3,000 roles including engineers installing satellite dishes and earlier this year it announced the closure of three call centres, slashing 2,000 jobs.

But despite its secrecy, "Project Maverick," as it is codenamed, isn't a revolutionary piece of hardware or groundbreaking new technology. It's Dell's plan to overhaul the company's operations and streamline all systems, data, and processes into a standardized platform. Dell sees this transformation as "critical" for its AI strategy and future success, and the company has brought on a team of Deloitte consultants to help guide the project, internal documents about the project obtained by Business Insider show.

Reeves is thought to be focusing on fiscal responsibility while aiming to stimulate economic growth. Her initial statements suggest an inclination towards maintaining existing tax policies without introducing major increases: this approach aligns with the desires of many SMEs, who are seeking stability in a tumultuous economic landscape. However, there are concerns that this might not go far enough in addressing the immediate needs of small businesses, especially in terms of financial relief and support.

Aging demographics, labor shortages, the adoption of GenAI, and the 2023 implementation of e-invoicing are driving companies to automate finance, tax, procurement, and HR in Japan. Yet only 16% of digital transformations succeed, and that's only 4-11% in traditional industries. The main barriers? Weak leadership commitment, a rigid culture, and a lack of digital talent. LayerX offers an AI SaaS platform to help enterprises scale back-office automation.

Mentoring has long been a staple of leadership development, usually flowing top-down: senior leaders share wisdom with rising talent. But in today's era of rapid technological change and shifting cultural dynamics, a quieter but growing trend is taking shape: reverse mentoring. In reverse mentoring, junior employees mentor executives, offering insights into emerging technologies, generational expectations, workplace culture, and customer trends. What started as an HR experiment is fast becoming a strategic tool to keep leadership grounded, adaptive, and future-focused.

Human risk management (HRM) specialist KnowBe4 has announced the appointment of Joel Kemmerer as its new chief information officer (CIO). A seasoned IT executive, Kemmerer arrives with more than 30 years' experience from leadership roles across the industry, bringing expertise in digital transformation, integrating acquisitions, and streamlining business operations. As KnowBe4's new CIO, he will play a key role in leading digital transformation initiatives as the vendor looks to continue its global growth journey.

Moving to the cloud gives businesses unprecedented agility, scalability and on-demand resource provisioning, but it can also lead to uncontrolled cloud spending.

"DevOps was supposed to be the silver bullet that would solve everything. But nobody really implemented it fully."

To compete, follow the rules, and initiate the process of change, banks must abandon outdated training methods and adopt a new, strategic approach to enhancing their employees' skills.

Transformations in the insurance industry rarely happen without intentional planning and a commitment to human-centered leadership, reflecting a significant risk-averse business culture.

"She has an extraordinary track record of innovation and execution and has accumulated deep industry expertise while helping countless businesses around the world accelerate their digital transformation."

Over the past seven years, collaboration with CFOs and finance leaders has focused on understanding how the finance function can lead in the AI era.

Digital IDs are essentially reusable online credentials that can be used for everything from accessing government services and financial products to signing contracts and verifying employees.