"Eighty-six percent of Gen Z professionals now use AI daily at work, according to a new report by TrustRadius. It reveals a sharp uptick in AI adoption, a shift in how B2B professionals conduct product research and new content demands for marketers trying to remain visible in a generative AI-first environment. AI tools are no longer emerging technology - they're daily utilities."
"While 79% of respondents use ChatGPT, embedded AI features within other software tools are just as common-used by 75% of respondents. Only 9% of those ignore the AI functionality in their tools. Writing assistance, summarization and AI-powered search are the most frequently used features. A significant 78% of companies are paying for at least one AI tool. That number rises to 90% among enterprise employees, with Microsoft Copilot experiencing broad adoption across the enterprise, likely due to Windows' significant share of the PC market."
86% of Gen Z professionals use AI daily at work. Among all AI users, 69% use AI daily and 95% use it at least weekly. Engineers and product managers use the broadest range of AI tools while finance professionals lag due to compliance constraints. Respondents use an average of three AI tools, with C-suite executives averaging 3.9 tools. Embedded AI features are widely used alongside standalone tools such as ChatGPT. Writing assistance, summarization, and AI-powered search lead feature usage. 78% of companies pay for at least one AI tool, rising to 90% in enterprises. Top business drivers are efficiency, innovation, and cost reduction.
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