The U.S. Federal Trade Commission (FTC) has filed a lawsuit against Uber Technologies over allegations that the company enrolled users into its Uber One subscription service without their knowledge. The FTC claims Uber misled customers regarding the cost-saving benefits of the service, asserting that users would save approximately $25 monthly. Additionally, the lawsuit highlights issues surrounding the perceived difficulty of canceling the subscription. Uber's spokesperson refutes the allegations, expressing confidence that the company's enforcement practices comply with legal standards, despite a history of conflicts with the FTC.
"Americans are tired of getting signed up for unwanted subscriptions that seem impossible to cancel," FTC Chairman Andrew Ferguson said. "The Trump-Vance FTC is fighting back on behalf of the American people."
Uber spokesperson Noah Edwardsen said the company does not sign up or charge customers without their consent. "We are disappointed that the FTC chose to move forward with this action, but are confident that the courts will agree with what we already know: Uber One's sign-up and cancellation processes are clear, simple, and follow the letter and spirit of the law."
Collection
[
|
...
]