Kent detailed his experience as a repair technician for a manufacturer of digital waveform recorders and logic analyzers in the 1980s. When the NSA reported issues with a device, Kent traveled to address it, traveling with a firmware developer. En route, the driver became lost and caused a severe crash, although both Kent and the developer escaped unscathed. Upon arrival, Kent encountered the rigorous security protocols of the NSA, including thorough searches and being weighed before entering the facility.
Kent recalled being tasked with sorting out a faulty logic analyzer for the NSA after they reported it was producing junk data. Instead of shipping it for a costly factory repair, he traveled to Maryland with a firmware developer.
While en route to the NSA, the software developer lost the way, leading to a hazardous car crash that left Kent and him unharmed but caused injuries to the other drivers involved.
Kent described the intense security measures at the NSA, including being weighed and searched before accessing the facility, illustrating the level of scrutiny faced by those entering the premises.
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