#product-management

#product-management

The rise of product operations didn't happen overnight. It started with changing expectations around what product managers should focus on, then the pandemic created three specific challenges that made dedicated operational support essential.

Every product leader used to brag about how quickly they could ship their product. However, with the rise of new regulations, today's top PMs brag about their ability to ship fast while also showing their work, dataset lineage, bias tests, and audit hooks before any code reaches production.

Kosi Pierre-Louis, a former product manager at Microsoft, experienced the pressures of a fast-paced tech environment while working on the Security Copilot AI initiative.

AI systems function as amplified mirrors that reflect any flaws or biases on an industrial scale, revealing potential dangers when not properly tested.

Most bloggers focus on publishing content—but the best ones treat their blog like a product. That means thinking strategically: defining your audience, setting goals, building systems, and iterating based on feedback.

The shift from traditional product management to more AI-driven development is indeed a cultural change, especially in high-stakes industries where risk aversion is natural.

As product managers, we must remind ourselves of the outcomes we’re here to produce, holding ourselves accountable to those measurements.

Management can often seem like an ambiguous term; however, in product management, it focuses on defining and achieving goals aligned with a specific product or project.

Measuring success in nonprofit organizations comes down to understanding the mission's impact rather than focusing solely on profit.

Product management is akin to firefighting while building, where crises force PMs to rapidly switch focus and manage damage control.

Retention goes beyond whether users come back; it measures how much value they extract from the product, which is crucial for habit formation and business success.

One of the most common misconceptions is that healthcare platforms and products are difficult to build to benefit patients. Outsiders often think that because the healthcare ecosystem has competing incentives, none of them prioritize the patient experience.

My approach has always been to start with deep audience segmentation in these organizations. This moves beyond basic demographics and focuses more on nuanced consumer needs.

People don't avoid reading your product documentation because they're lazy. They avoid it because it wasn't written for them. It was written to be written.

Publish your stuff, publish your thinking. Build the apps, build the websites.

The 5 Whys framework encourages teams to dig deeper into issues, revealing that surface-level symptoms often mask the real underlying causes of product failures.

Desk research can save time and resources while significantly enhancing user research outcomes, yet many product teams overlook it in favor of direct user interviews.

In the world of C-level leadership, what many call "politics" could be better framed as "advocacy," focusing on building alliances and getting things done.

We are a contemporary art museum, so we work with artists who push boundaries, engage creatively with new technologies, and do a lot of innovative work overall.

In today's fast-paced world of product management, having the right tools at your disposal can make all the difference in your ability to create and deliver exceptional products.