"Employees report that AI is making them more productive, yet global employee engagement has declined for two consecutive years, now sitting at just 20%. We're optimizing how work gets done, but for many people, we're eroding the experience of doing it."
"AI unlocks speed as well as a choice. And that choice is where strategy lives. Leaders often treat productivity as the goal, though actually it's a byproduct. The real question is what productivity enables."
"When those gains are intentionally redirected, something different happens. Teams have more space to think, connect, and focus on the work that differentiates a business. Over time, that shift compounds in performance, as well as in how people experience their work."
AI is transforming work by enhancing efficiency and reducing repetitive tasks, yet employee engagement has declined to 20%. While productivity increases, the experience of work suffers. Leaders must redirect efficiency gains towards meaningful outcomes, allowing teams to focus on impactful work. This intentional approach can enhance performance and improve the work experience. The importance of meaning in work cannot be automated, as demonstrated by interactions with women-led coffee partners in Ethiopia, emphasizing the human element behind productivity.
Read at Fast Company
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