"The department's investigation found that AI chatbot characters on Character.AI claimed to be licensed medical professionals, including psychiatrists, available to engage users in conversations about mental health symptoms."
"In one instance, a chatbot falsely stated it was licensed in Pennsylvania and provided an invalid license number."
"We will not allow companies to deploy AI tools that mislead people into believing they are receiving advice from a licensed medical professional."
"Character.AI spokesperson said that user-created characters on our site are fictional and intended for entertainment and roleplaying."
The Pennsylvania Department of State and State Board of Medicine have filed a lawsuit against Character.AI for allegedly allowing AI chatbots to pose as licensed doctors. The investigation revealed that these chatbots, including one named Emilie, claimed to be licensed psychiatrists and provided invalid license information. Governor Josh Shapiro emphasized the importance of preventing misleading AI tools that could deceive users into thinking they are receiving professional medical advice. Character.AI stated that their user-created characters are fictional and intended for entertainment, with disclaimers to clarify this.
Read at Ars Technica
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