#claims-handling
#claims-handling
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#insurance #california #wildfires #state-farm #consumer-protection #insurance-litigation #hail-damage #gen-z
#insurance
Los Angeles Rams
fromABC7 Los Angeles
10 months agoCalifornia insurance regulator launches investigation into State Farm over claims from LA fires
California is investigating State Farm for mishandling wildfire claims.
Survivors of California wildfires report delays and issues with their claims handling by State Farm.
fromwww.housingwire.com
3 months agoJudge denies State Farm bid to halt discovery in hailstorm lawsuit
State Farm's nationwide scheme made simple: State Farm does not define what is and isn't considered damage in its policies, raises premiums as much as possible, and if a state's insurance commissioner objects, threatens to leave the state, said lead attorney Jeff Marr. It then manipulates its internal and secret definition of damage a higher threshold means fewer indemnity payments to policyholders
Law
fromwww.housingwire.com
6 months agoGen Z homeowners more dissatisfied with insurance companies
While high premiums were the top complaint across all age groups, Gen Z respondents were more likely to point to poor customer service (15%) and claims handling (28%) as reasons for dissatisfaction. Some insurance companies outsource all of their customer service, which can lead to really poor alignment on communication between the insurance company, the customer service reps and the policyholders, said Sean Harper, CEO of Kin.
Real estate
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