fromTechzine Global
12 hours agoPega Smart Investigate gets agentic AI boost for faster detection of payment exceptions
Pega Smart Investigate Agentic Automation promises banks faster and cheaper handling of payment exceptions. These are cases in which payment is not or cannot be made. The updated version primarily adds extra generative AI capabilities to the existing offering. This should lead to better automated handling of cases requiring investigation. Many banks still rely on manual processes to handle cases where payment has not been made. This is despite the growing complexity of the market.
Artificial intelligence