Customers rejected the new fries. "We didn't fully appreciate the simple, tactile pleasure and the emotional attachment our fans have to the crispiness, the ridges, and the pure joy that these fries bring to guests of all ages," Garutti wrote in a post on Shake Shack's website.
"Over time, we realized that cream tops - though fun and indulgent - often overpower the very ingredients we and our partners all worked so hard to source, roast, and brew with care."
Hush puppies, once removed from Red Lobster's menu, are making a comeback as part of a revitalized menu that includes nine new items and aims to attract both old and new customers.