Growth hacking
fromEntrepreneur
6 hours agoWant To Retain More Customers? Make This Marketing Shift.
Insufficient documentation and poor support contribute to customer churn by hindering product value discovery.
Estefania Angel noticed that while her company helped other enterprises set up AI, it did not use those systems internally. She began using AI apps in Slack, Outlook, and Google to track assignments, which garnered attention from her superiors.
When discussing their results, they tell us that Facebook's reporting or Google Analytics show the ad campaigns as barely breaking even. Yet they keep investing in this channel. They reason that Facebook can only see a fraction of the sales, so if Facebook is reporting a 1x return on ad spend (ROAS) then it's probably at least 2x in reality.